PAYMENT/FEES (RECURRING LESSONS): To take advantage of the discounted monthly pricing, you MUST enroll and complete a recurring lesson application. You will be allowed to choose your preferred payment date. If you have scheduled lessons that occur prior to your first automatic billing date, we will debit only for the lessons scheduled before the automatic billing date on your application/contract. Discounted monthly pricing is only available if you setup Automatic Billing. No exceptions will be made. Automatic Billing usually occurs between 1:00 am and 10:00 am CST on your chosen payment day selected in your contract. A $35.00 late fee will be assessed by 10:00 pm on your chosen payment day if payment cannot be collected on the payment day selected in your contract. A additional daily $5.00 late fee will be assessed for each late day after. Your contract may also be subject to termination if payment and any assessed fees remain unpaid. Returned items will be assessed a $50.00 returned payment fee.
SCHEDULING/RESCHEDULING/CANCELLATION/ABSENTEEISM: You must submit a cancellation or cancellation/reschedule request via the scheduler 24 hours prior to your scheduled lesson if you need to cancel. Failure to follow the cancellation/reschedule process will cause the forfeit of the lesson; meaning you will not be allowed to reschedule the lesson. Lessons cancelled by students, within the policy time frame, must be made up within the current payment period. Lessons not rescheduled within the current pay period will be forfeited. Lessons cancelled without proper notice as described above will result in forfeiture of the missed lessons. Cancellation twice without proper notice as described above will be considered absenteeism. Lessons will not be refunded; however, lesson credits may be used for future lesson(s) under certain circumstances at the instructor's discretion.
INSTRUCTOR CANCELLATION/HOLIDAYS: If your instructor must cancel a lesson, your upcoming billing will be automatically adjusted/credited. Lessons will not be refunded. If the studio is closed for a holiday spanning more than one day, your billing will be adjusted automatically if your lessons are affected.
SUSPEND AUTOMATIC BILLING: You may suspend your Automatic Billing for a maximum of one (1) billing cycle per twelve (12) month period if a minimum of seven (7) days notice is given in writing via the form. You must provide written notice using the Suspend/Cancel form at least seven (7) days in advance of your scheduled payment cycle (Automatic Billing date) which can be found on your application. If the suspension is not submitted at least seven (7) days before your next scheduled Automatic Billing date, you will be responsible for payment. A verbal, emailed, or texted requests for suspension or cancellation will not be considered official.
CANCEL CONTRACT: You may cancel your contract with thirty (30) days-notice. You must provide written notice of your intent to cancel your contract via the Suspend/Cancel form at least thirty (30) days in advance of your scheduled payment cycle (Automatic Billing date) which can be found on your contract. If the contract cancellation is not submitted at least thirty (30) days before your next scheduled Automatic Billing date, you will be responsible for payment.
CHANGES/UPDATES/CLARIFICATIONS TO TERMS AND CONDITIONS: The Damon K Clark Vocal Studio reserves the right to make changes, updates, and/or clarifications to these terms and conditions at any time. Clients/Students will be notified of any changes to these terms and conditions in writing via the email address provided in their contract.
ACKNOWLEDGEMENT: By Submitting application to the Damon K Clark Vocal Studio, you fully acknowledge that you have read the Terms and Conditions and authorized Automatic Payment to the Damon K Clark Vocal Studio as per the Terms and Conditions.